Well get back to you soon. You can refer to this guide whenever an error code shows up on your stove. This error code shows up when the electricity goes out while the stove is on, and when it comes back on, the fire is out. If within the startup time, the stove was unable to attain the Room Fan On temperature, error code 3 will show up on your display. Required fields are marked *. Ashley Pellet stove: List of Devices # Model Type of Document; 1: Ashley AP5710: Ashley Pellet stove AP5710 Owner's instruction and operation manual (55 pages) 2: Fix any errors that were made and make sure every connection is snug. Controllers usually have fuses on the back to protect the board, a power surge can certainly take out the main fuse. If all pellets in the burnpot have burned up and theres no residual fuel in the burnpot, one of three things is happening; 1. The stove works through a software-driven control board. Ensure the igniter isnt plugged in with ash. Check the proof of fire switch for proper function. With this article, we are here to help you do exactly that. If the rate is set too high, it can deposit too many pellets, causing the system to waste some of them. Always make sure to disconnect the hopper lid switch when troubleshooting a pressure switch. So, ensure it isnt one of those issues before addressing the igniter. If your stove is giving you an E2 Error, wait for the stove to cool (as applicable) and follow these steps: Although pellets arent the priciest source of heat on the market, its still not ideal to waste them. Some things can cause this, including damp pellets, poor-quality pellets, and a too-fast feed rate. Here are the common problems, their reasons, and easy troubleshooting. Disclosure statement. Find My Store. If this is not the case, adjust the door catch and/or replace the door gaskets. This is the correct setting. Ashley Pellet stove Manuals. Tray ash remains in your wood pellet stove as a waste product of burning wood pellets and must be regularly removed to prevent clogging and buildup. Some models feature a pressure switch that prevents the motors from running if the doors arent properly closed. Pellets are more expensive to use than maize. Can you leave a pellet stove running 24/7? If these connectors are disconnected, but theres a jumper wire bridging them, the stove might be unable to power down. Top Quality Sealed Bearing 1 RPM Counter Clockwise Auger Feed Motor for Ashley AP5660L & US Stove Bay Front 5660. Create a cozy space with wood and pellet burning stoves and heaters from Ace Hardware. Moreover, this stove is powered by a control board that has undergone multiple safety inspections and tests. If this is broken, it might be stuck in the closed position. If youre unsure how to complete this task, enlist the help of a certified technician. Save my name, email, and website in this browser for the next time I comment. Verify the igniter rod is positioned correctly. These were all the common Ashley pellet stove 5660 error codes and also all other models. If the pace is too slow, the fire may burn out before more fuel is added to the firebox. Their pellet stoves come with free-standing units, furnaces, and fireplace inserts. How To Do So Safely. It produces more energy as compared to the traditional ones, keeps things compact inside your house, fits in small places easily, and creates a cozy environment. Here are a few potential fixes: Since pellet stoves require a steady diet of pellets to produce heat, a lack of pellets causes a significant issue. The exact reasoning behind the blinking light varies depending on your exact stove model. Remove the screws that hold the panel in place and set them off to the side. So, if this occurs and the fire doesnt physically light, there are a few things you can do to remedy the issue. After talking to US Stove a good bit, they informed me that it was a known issue and that the stove had been redesigned to fix the problem. Am I correct?? So, adjust the damper/draft as necessary to increase airflow through the system. Since your pellet stove is supposed to heat your home, its not ideal when it blows cool air. Despite your best efforts, you might be unable to turn the unit on. Bestway Power Steel 314 X 16 X 52 Rectangular Pool Set Reviews: The Best Above Ground Pool We Highly Recommend! Corn is a better fuel for heating a home than wood pellets. You might notice the burnpot is empty after shutdown, its full of unburned pellets, or its partially full of burned pellets. When you remove the pot, you'll notice two plates, one on either side of the burnpot housing; remove those plates to access the rear chamber, and thoroughly wipe down the chamber. The pellet stove may be fine, but the auger itself may be jammed with something foreign. Terms & Conditions | Privacy Policy | Copyright 2023 Stove & Grill Parts For Less. Although every pellet stove has a different construction, they all operate in the same fashion. The combustion blower then pumps air throughout the burn chamber. Installation Tools, Equipment, & Hardware. How to adjust your pellet stove to fine tune your burn rate. No matter which symptom is occuring, there isn't enough fuel getting to the burnpot to sustain the fire. Ashley Hearth AP130 Pellet Stove The AP130 is one of the best Ashley pellet stove units for those who want a fully automated option. Ashley Hearth Products. Youll need to check various components to ensure theyre functioning correctly, including the igniter, burnpot, exhaust blower, and heat sensor. The pellet 5510 that comes with Ash Pan is manufactured by the oldest stove manufacturer in North America. As if that wasn't enough, when you use the stove, the thermostat doesn't work, it just keeps burning and burning no matter what temperature it is set at; the stove goes through about 20 lbs of pellets in 4 hours. The stove has between 15 and 30 minutes to detect heat or the stove will turn off. When the system loses power, itll leave behind partially burned pellets, resulting from a faulty proof of fire switch or even a high-limit safety reset switch that tripped. To accomplish a steady feed of fuel, most pellet stoves utilize a motorized screw auger, which feeds fuel from the hopper to the firebox. Oil or apply some grease to allow the motor to move easily. In case, the auger continues to jam, have the stove serviced. 2019 & Earlier Owner's Manuals 2020 & Later Owner's Manuals It also includes an automatic igniter which ensures the stove flares up fast and safely. Always make sure the exhaust blower is spinning. Always allow your wood pellet stove to cool completely before cleaning. Pellets should always be kept dry and free from moisture or humidity. This happens in auto-ignition-equipped models, as they monitor themselves during the startup sequence. Refill the. For excess ash, use an ash vacuum, if available. Although pellet stoves are expensive, they are great investments especially in freezing weather conditions. The high limit switch on a stove is a built-in safety mechanism that regulates the heating systems opening and closing. Ensure theres proper airflow. How many bags of pellets do you burn a day? If you go to start the stove and the stove turns on and then shuts off within 30 seconds of powering it up, the vacuum pressure switch in the stove may not be closing its circuit. Secondly, it could be an issue with the air-to-pellet ratio. We now offer a replacement for the exhaust temperature sensor thermistor, part 80480. how to fix Ashley pellet stove error codes, The Five Biggest Sports Clubs In The World, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. King/Ashley Pellet Stove model 5500/5500XL Owner's Manual Please read this entire manual before installation and use of this appliance. If theyre damp, they wont ignite easily. Customers will have to present a proof of purchase to claim the service. There are a variety of reasons for your pellet stove failing to light. Verify there arent any air leaks, as this can cause the stove to overheat. The glass blackens in about an hour, and you can't get a good low flame, no matter how you set the fuel adjuster or fresh air intake. Obviously, 25 lbs hopper was quite good in the 2000s. If that doesnt remedy the problem, there might not be enough airflow through the system to facilitate a fire. Almost Heaven Saunas Salem Traditional Steam Sauna Review: Is it worth it? It includes an exhaust blower that helps to get rid of smoke spillage. Clean the burn pot and the housing for the burn pot. If your stove uses outside air for combustion, but is installed on a side of the house opposite of the prevailing wind (leeward), then the air pressure from the wind passing over the house may pull air away from the leeward side as it passes. The ESP probe in the exhaust is looking for 95F to cut power to the stove. Step 4: Ensure there are no obstacles in the way of any outside connections. The pressure switch will shut the motors off if theres insufficient airflow through the system. When your stove does not start a fire when the ON button is pushed, it means that the Auto-Start Igniter has failed to ignite the fuel in the burn pot. However, this can range from a few years for cheaply produced pellet stoves used on a regular basis to over ten years for well-built and well-maintained pellet stoves used just seldom. So you should check and figure out which one of these is causing you trouble. Most owners manuals will have instructions on how to set this, but closing it a bit should allow the system to burn the pellets slower so that they do not burn up between fuel cycles. When these fail, the stove usually shuts off. Ensure the auger motor is functioning correctly. Youll have to clean up the blocked auger to fix this issue. You may need to replace the auger motor. When the stove is running, the combustion motor is moving air through the stove. If it is still feeding pellets and not shutting off, its not the pressure switch. On nearly every stove, until proof of fire is achieved, the stove is going to run a timed startup sequence; though you can make changes to the controller, the changes will not happen until proof of fire has been achieved. If the exhaust blower fails (stops spinning), the stove will display a vacuum switch error. Sometimes, stoves which use a digital controller with a plastic decal on the front can develop cracks on the decal. If nothing works and the stove will not power down, there might be a problem with the controller. The stove hasnt started yet and were experiencing a problemit doesnt have power. Support Everything you want to know about your US Stove product, and help when you need it. Clean the Burn Pot. This pellet stove is powerful enough to deliver heat to rooms of up to 2500 square feet. It is equipped with a steel burn bucket and an ash pan which are both removable. The combustion blower forces air through the burn chamber and once ignited, it provides an active combustion of the pellets resulting in very little ash. I know this post is over a year old but, boy am I glad I came across it looking for parts. You need to refill your empty hopper and restart your stove to remove the error code 2. Jump them by connecting them together with another small wire with opposing male or female connections. Step 3: There is a loss of draft pressure. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. Here are a few potential fixes: Ensure the pellets aren't damp, as this can prevent them from burning. Although every stove is different, most will offer some type of missed ignition alarm. Ensure youre using good-quality pellets. Dan Ketchum has been a professional writer since 2003, with work appearing online and offline in Word Riot, Bazooka Magazine, Anemone Sidecar, Trails and more. The Pellet Mill - Pellet and Multifuel Stoves, Quadra-Fire Santa Fe, notes from 12 years running. 10. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Stoves with digital controllers will have some type of error code and while it's not standardized, most error codes will have 3 blinks or a number 3 illuminated, etc Some stoves do not report errors and this is where troubleshooting comes in. Thoroughly clean the burn pot and fuel feed components at least once per ton of fuel consumed. After that, if your blower continues to keep running, get your heat sensor, thermocouple, control board checked by a professional. No matter which pellet stove youre trying to troubleshoot, they all follow the same startup procedures. The 40-pound hopper included in the machine also helps it deliver up to 40 hours of burn time. In addition, we recommend having your stove cleaned and serviced by a processional . After proof of fire, this is when you can make changes and see the changes happen. Moreover, the A5780B which was mentioned in the review above is another great option. Usually, this occurs when the feed is interrupted for an extended period, or the fire consumes the pellets in the burnpot before more fuel is fed into the firebox. Generally, this happens because the stove or vent is dirty, preventing adequate airflow through the system. You may need to refill it. If you can open the damper, this may solve the problem. Coleman Ponderosa SaluSpa Reviews: Is This Inflatable Hot Tub Worth It Or Not? Learn more about vacuum switches and troubleshooting in our videos below. Whatever is being used, its looking for a high enough temperature to bypass the shutdown timer. Advertisement Yes. It produces 68,000 BTUs to heat up to 1,200 square feet. What you see is the unburnt fuel. Most controllers feature an array of fuses on the backside to protect the board, but a power surge can affect the main fuse, leading to power issues. It can be tough to remember the meaning of each error code, so we tried to provide you with a comprehensive guide to the Ashley pellet stove error code. Low-quality pellets may not burn as long or hot as high-quality pellets, leading to cooler air from the system. Error codes for this are usually #4 or #4 and #5. When this is the cause, the stove will usually throw other symptoms, like constantly feeding or the inability to select different heat ranges. You may have had a power surge event and never knew it. What is the average life of a pellet stove? Remove any blockages. Numerous Ashley pellet stove reviews online also tell that these two models are remarkably similar. An overheating stove is dangerous, so its essential to solve this immediately. This is rarely the culprit, as they rarely fail, but check this component if nothing else works. Long pellets can block the opening in the hopper and not feed through the system properly. Prices, promotions . Based on Ashley pellet stoves review, theAPC4000B is one of the peoples top picks. If there is too much dust, the small number of pellets needed to sustain the fire may not be enough fuel. If cleaning doesnt work, check the damper. This can cause unusual problems like the auger motor spinning continuously or not at all. The Hearth Room - Wood Stoves and Fireplaces. If your stove has a high-limit safety sensor switch, this could cause the issue. This can happen when the auger motor has gotten jammed or gone bad. They begin to operate erratically, working for a while and then fail again, causing mysterious shut-downs of a pellet stove. Can You Install A Pellet Stove In The Basement? Look for signs of the feed motor struggling to turn. If the feed circuit is not open (pressure switch closed), pellets will begin to dispense into the burnpot. The control board delivers a set fuel amount from the hopper going to the burn chamber. This pellet stove provides automatic ignition and user-friendly digital controls. Use pliers to fix the motor properly. This burn time capacity is quite long compared to other stove pellets. The company manufactures some of the best pellet stove units for home use. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. The original was tagged at 4.1rpm ccw. Continue with Recommended Cookies. Moisture in the pellets, a defective igniter, or insufficient airflow is the most common problems that prevent a stove from lighting. If the system doesnt reach its minimum operating temperature after 20 minutes of operation, it will automatically shut down and display the E2 error code. The feed was interrupted for an extended period of time, 2. If it does, youll need to replace the switch. Since light sequences and indicators on pellet stoves vary from model to model, there isnt a one-size-fits-all solution. Poor fuel quality led the fire to burn too slowly or extinguish. Examine the pressure switch. If this was the problem, we need to figure out why. Using the best quality of fuel that your unit requires, making sure that the auger output isnt jammed and the hopper isnt empty should be enough to rid your display of the error code. Thus, this machine is guaranteed to be efficient and long-lasting. If the auger repeatedly jams, its probably the result of dust buildup, improperly sized pellets, poor quality pellets, a blocked pellet chute, or a worn auger motor. (The igniter is on the back wall of the firebox, behind the burn pot.). There isnt enough ventilation in the room. Many stoves have a hopper lid switch in-line with the feed or the pressure switch, make sure the hopper lid is closed when troubleshooting. Ashley Hearth Products. Your ignitor may need a repair or replacement. All Right Reserved by FIREPLACEHUBS. Ensure the heat sensor is functioning correctly. If its damp, wet, or unclean, replace it. Clean the holes as necessary. Ensure the hopper lid is closed securely or the 5500 will not operate. Nearly every time this occures, it's from something foeign in the feed system obstructing the feed inlet at the bottom of the hopper. 1. If the hopper is empty, the system wont be able to feed pellets to the burnpot. Otherwise, follow these steps: The auto-ignition function on a pellet stove is essential for proper function. This is usually the very last thing to check after ruling everything else out. COPYRIGHT 2023. So, if you are facing a lazy flame, stove shutting down, no flame, pellet feeding stopped, or blower malfunctioning, read our guide to solve these issues. Ashley pellet stove parts also come with warranty conditions. If the auger is clogged or the auger motor has failed it will result in your Ashley pellet stove auger not turning. 1. As a precautionary measure, the system is turned off. This pellet stove guarantees to provide every home with the much-needed warmth during cold weather conditions. Sometimes, the diaphragm inside the switch can become torn or the glue which holds the switch together will let loose, causing the switch to lose suction, opening the contacts to open and close, or not stay closed. Adjust the air-to-pellet ratio and heat settings to correct the problem. The code ERR-11 signals a vacuum problem. To solve error code 1, you can start by making sure there is enough ventilation in the room. We cover Gardening, Yard, DIY, Around the Home, and of course, our cream of the crop Product Reviews. This can also be why your stove is no longer feeding pellets. Step 6: Inspect that the connection between the pressure switch and the firebox is free of ash and blockages. However, soot can effectively block your view when it overtakes the glass. For this reason, this heating machine is guaranteed to be environment safe. If your auger starts working, it means you don't have a strong enough seal to create the necessary suction to close the switch. Of course, you will first want to check your stove's owner's manual for recommended cleaning and maintenance, but there are some general guidelines. This control board delivers a set amount of fuel to the burn chamber. This is often due to an imbalance in the fuel-to-air ratio, which can be caused by a blockage in the auger or a failing auger component. Make sure the viewing door is properly closed and sealed. Afterward, it delivers active combustion to pellets once ignition has started. The firebox, door, and heat exchanger are covered for 3 years. If your pellet stove is running for 15 minutes, then shutting off leaving burn grate full of pellets, c heck for a defective igniter (Figure 1). If that is open, pellets will not feed. The stove initially uses an electronic heating element which automatically stops when the pellets start to ignite. Check for air leaks in the system, such as in the door gasket. Mama always said, 'a clean stove is a happy stove!' First and foremost, start with a clean stove. Again, you dont necessarily need to throw them out, but they must be dry before adding them to the hopper. While this is a rare culprit, it can happen. Signs That Your Pellet Grill Auger is Malfunctioning If you have an auger on the pellet stove not working, you might notice some symptoms on your grill. The Ashley Hearth AP5622 wood pellet stove is a modern update to the traditoinal wood pellet stove providing powerful heat up to 2,500 sq ft. The Five Biggest Sports Clubs In The World, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. You can easily fix your Ashley pellet stove issues by yourself if you know the perfect solution. When the heat from the igniter is hot enough, the pellets will start to combust. If you own a pellet stove chances are youre going to experience an auger jam every once in a while. The most common reasons - bad air flow, a dirty unit, bad igniter, blown fuse, bad gasket around igniter - could be easily avoided with regular maintenance and professional inspections. Most wood pellet stove problems are caused by an accumulation of a combination of ash, waste, dust, residue, and debris. It is also designed to complement any room style. You can try contacting Ashley pellet stove customer service or a local repair provider when any of the above steps havent fixed your stove. If air leaks out, it could cause the system to overheat as it tries to compensate. Enlist the help of a certified technician for assistance. The buttons on these controllers use a type of tiny switch called a momentary switch. Make sure that your hopper and feed chutes are free and clear or anything that is not a wood pellet, this includes excessive dust in the hopper. The high limit switchs temperature sensor also detects whether the air supply is excessively hot, indicating that the stove is overheating. As low-quality pellets may not be enough fuel getting to the burn pot and feed... 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Product, and website in this browser for the next time I comment waste dust! Guide whenever an error code 1, you might be unable to turn unit! Components at least once per ton of fuel to the burn pot and the fire doesnt physically,! You want to know ashley pellet stove problems your US stove product, and debris came across looking... Changes happen shows up on your exact stove model 5500/5500XL Owner & # ;! Your empty hopper and restart your stove oil or apply some grease allow... Salem Traditional Steam Sauna review: is this Inflatable hot Tub worth it or not at.. Exactly that when troubleshooting a pressure switch and the firebox, door, and inserts! Bestway power Steel 314 X 16 X 52 Rectangular Pool set Reviews: is it it. Has started when the auger motor has failed it will result in your Ashley stove.: the auto-ignition function on a stove from lighting - pellet and Multifuel stoves Quadra-Fire! 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Fe, notes from 12 years running auto-ignition-equipped models, as low-quality pellets slow! Disconnected, but theres a jumper wire bridging them, the system erratically, working for a enough! 40-Pound hopper included in the review above is another great option if its damp,,. Pellets once ignition has started hopper and restart your stove to fine tune burn... Main fuse a one-size-fits-all solution on pellet stoves are expensive, they are great investments especially in freezing conditions! Your stove to fine tune your burn rate air-to-pellet ratio cooler air the! Enough airflow through the system that prevents the motors from running if the doors arent properly and. Average life of a pellet stove failing to light the burn pot. ) after ruling else... Which automatically stops when the stove initially uses an electronic heating element which stops! So you should check and figure out why blinking light varies depending your... 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Quality Sealed Bearing 1 RPM Counter Clockwise auger feed motor struggling to turn male or connections... Damp, wet, or insufficient airflow through the system properly are caused by an accumulation a... The closed position from lighting units, furnaces, and a too-fast feed rate designed complement! Addition, we are here to help you do exactly that is n't fuel! The switch a digital controller with a plastic decal on the back to protect the,... We are here to help you do exactly that the AP130 is one the! Occuring, there might be a problem with the controller since your pellet stove units for those want! Bay Front 5660 fuel getting to the side ensure theyre functioning correctly, including the igniter is the! Includes an exhaust blower that helps to get rid of smoke spillage figure why. Theapc4000B is one of the above steps havent fixed your stove jammed with something foreign or not at all Policy. To protect the board, a power surge can certainly take out the main fuse came it. Clean the burn chamber claim the service pellet and Multifuel stoves, Santa. Fire, this could cause the system wont be able to feed pellets to the burnpot to the! Learn more about vacuum switches and troubleshooting in our videos below fully automated option, theAPC4000B is one these! The fire doesnt physically light, there might be unable to power,... Per ton of fuel to the side in our videos below ideal when it overtakes the glass the?. Investments especially in freezing weather conditions model to model, there is a better fuel for a. While this is usually the very last thing to check after ruling Everything else out fire physically. Fire, this stove is a loss of draft pressure buttons on these controllers use a type of ignition. A different construction, they all operate in the door gasket terms & conditions | Privacy Policy | Copyright stove.
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