This website uses cookies. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . We would also like to use analytical cookies to understand how our site is used and improve user experience. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. Thank you for your feedback. Messaging. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. How long must this keep going until someone fully investigates? Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility [subject to staffing levels as a result of Coronavirus]. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. If you have been advised by the surgery that your medication review is due, please complete a review. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. Some GP online services are only available in certain areas. NR17 2AS Map, Queens Square SurgeryQueens Square Anonymous Reply from Attleborough Surgeries Thank you for your feedback. They can send your request to a pharmacy. You can add or change your nominated pharmacy in theAccount section of Patient Access. Proxy. There is an intermittent issue and we are not able to accept new tickets at the moment. In the past 2 weeks we have moved over to a new clinical system. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Care Quality Commission Inspection Ratings. Send secure messages to your GP. Attleborough Only your overall rating, comment and name (if disclosed) will be visible online. You . Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. We make it easy to register you and your family. Ask your GP surgery how you should let them know when you need your repeat prescription. (Note that ordering several items at once to be counted as one prescription). The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Thank you for subscribing to our newsletter. The Account option, which is visible once your name is selected. Station Road SurgeryStation Road Attleborough Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. I can't see the request new medication link, 111 outside of your GP practice's opening hours. I believe that I may have an adult umbilical hernia. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. In the transfer over, all repeat medication also now needs to be newly authorised. If you need to add or change your nominated pharmacy, follow the steps below. Let us know your preference. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. . If you are registered for online access then you can order your prescriptions by following the directions after logging into . Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. For more information, see the dispensary page. Request repeat medication If you would like to request repeat medication, follow the steps below. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Check symptoms, find possible treatments and find out when to seek help. Station Road SurgeryStation Road For those going into self . Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. Powered by 100% Renewable Energy. NR17 2AF Map. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Analytical cookies send information to Google Analytics. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. Station Road SurgeryStation Road 72.0% vaccinated, of 3946 eligible people. You'll be able to collect your medicine in person when it's ready. In future you may wish to consider registering for our Online Services. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. nter a postcode to find a local pharmacy. order repeat prescriptions. Select the pharmacy of your choice from the list provided. 56.7% vaccinated, of 1602 eligible people. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. Attleborough surgeries take not it can be done. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. If you still need help with using Patient Access, you can visit our Support Centre online. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. Station Road SurgeryStation Road Flu vaccinations - Aged 65 and over group. NR17 2AF Map. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. To check if you have an acute or repeat prescription, go to My record, then select Medicines. We make it easy to register you and your family. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Attleborough They can also offer well-being, stopping smoking and sexual health advice. Sleep like a baby. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Find out about how the NHS self-referral button feature works and who to contact with any questions. Page last reviewed: 21 August 2020 Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Toggle navigation Find-My-Doctor.co.uk. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. see parts of your health record, including information about medicines, vaccinations and test . Before you make your choice you can read more about our cookie policy. Your pharmacy of choice is referred to as your nominated pharmacy. Attleborough We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. In all cases please order your prescriptions at least 2 working days before they are needed. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. Menu Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. NR17 2AS Map, Queens Square SurgeryQueens Square We've put some small files called cookies on your device to make our site work. Ask your GP surgery which service your GP surgery uses. By asking your local pharmacist to request on your behalf. Admin enquiries. Proxy. Our monthly delivery service supports our most vulnerable patients. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Receive your test results, get a referral or tell us youve changed your home address. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. Before you make your choice you can read more about our cookie policy. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Appointments Consult a clinician, routine appointments, sick notes and more. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Check with your GP practice to see if they offer the service. Request repeat medication or managing existing requests. This method is quicker and safer and can include any pharmacy of your choice. Attleborough The website wasnt working. Please allow 2 working days before collecting your prescription. Make a written request using the Practice tear off prescription request slip. Patients can contact Attleborough Surgery at 01953 453166 for appointments. NR17 2AS Map, Queens Square SurgeryQueens Square Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. I think this is disgusting to ignore mental health in this way. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . More information on the service can be located here. Watch our video on nominating a pharmacywhen requesting your medication. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Medical record. Message your practice. If yours is one, register today to benefit from a faster, smarter . Manage an account on behalf of another patient or relative. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Normally I have meds delivered, which has been an excellent service. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Send secure messages to your GP. She was told to have it checked after 4 days. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Diabetes - Managing Blood Glucose Level (HbA1c). For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. Attleborough We've put some small files called cookies on your device to make our site work. Attleborough We try to reserve our GP appointments for patients with more serious health problems. The website sends you round and around in circles. NR17 2AF Map. We are working hard to resolve it. Station Road Please do not use this message box to request other items of medication or send enquiries to the surgery. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. 42.50% detected by practice, out of 120 new diagnoses. 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