Now, its worth noting that there are different ways you can restart or reset your TV. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Welcome to the Digital Spy forums. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. And when this happens, your Sky boxs apps or functions may stop working. Ensure that your device is connected to a stable Wifi. Go to the apps rail, select discovery+, and then select Sign In. Now, on your phone or computer: 5. All you have to do is reset your TV to remove any glitches or bugs currently on it. Create an account to follow your favorite communities and start taking part in conversations. Test to see if Disney+ is now working. If there is an issue with your network, contact your ISP to fix it. How do you check when the subscription ends? Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Let me explain. But luckily, there are many 3rd party websites that you can use to. If you are facing issues with it, you should try updating your Sky Q box. The above guide helps you with Discovery Plus Sky Q activation. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Weve been having issues and found the above, the link worked for us. Turn your TV or projector back on. Bring your router close to your TV.Connect your TV to the router through a wired connection. Create the Discovery Plus account by . Youll get the Signal Test Menu. Check if Disney+ is working now. You can move to the next troubleshooting step in this article. We keep your data private and share your data only with third parties that make this service possible. Try playing the video on an alternative internet browser or device. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. I've already got Discovery+ on my devices and a Discovery account! Using a mobile device or PC, open your browser. Can anybody help me? Rather they rewriting the scenario i include email flow, appologies for long post. This should fix the issue, and you can use Discovery Plus now. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. It might be the reason why your Discovery Plus isnt working. From the hidden menu, scroll down and click refresh apps. If the servers are down, then Discovery Plus may not work on Sky Q. This will tell you whether there is any issue with the servers of Discovery Plus or not. Your TV itself may be the 1 having software or firmware problems. Disney+ has 24 hour customer service via phone or live chat. Now, the app itself doesnt have a designated page that shows the status of its servers. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Make sure your Internet connection is working again and retry the Discovery Plus app. To Refresh Apps on Sky Q: 1. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. This should fix the issue, and you can use Discovery Plus now. Go run an Internet speed test to see how you're standing. To check the servers of Discovery Plus, you can use Downdetector. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. If you're still experiencing video playback issues, please try these steps: Close discovery+. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. Power OFF your Sky box using its physical power button. Note it down. Now, download and install all the updates available here. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. However, not to worry. Then you should contact representatives from any of the 2 companies. See our Privacy Policy for more information. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. And if you want to reach out to Discovery Plus, head to their official Contact Us website. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Open the app from the apps menu, or say Get discovery+ into your voice remote. Makes decisions re renewal of contract easier anyway. See how to get discovery+ on Sky Marketplace. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. And while thats somewhat true, its not entirely accurate. User reports indicate no current problems at discovery+. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. You can continue using your account - and you can now watch sports too. A place to discuss the discovery+ streaming service! Perhaps Sky will have to wait until after the current agreements end!?! As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. Go to the apps rail, select discovery+, and then select Sign In. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. Restart your router if the internet is still slow. This will hopefully get things back on track again. Did you know that, like your device, streaming platforms can also crash? An outdated system can also make apps, like your Discovery Plus, crash. Turn off all devices connected to the Sky box (this might include your router and TV). Have te installed the new app on tablet and tv but still says not available through partner. 5. If you notice youre NOT connected to your Wi-Fi, be sure to connect. Once the website loads, tap the GO option in the middle of your screen. . Current problems and outages | Downdetector. On your Sky device, go to apps and open the discovery+ app. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Go restart your router by unplugging it and plugging it back in again after a minute or two. Editors pick: How Often Do Smart TVs Update Their Software? Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. See how to get discovery+ on Sky Marketplace. See, Discovery Plus has specific minimum Internet speed standards. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. 3. Select. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. You have entered an incorrect email address! Now, download and install all the updates available here. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. Plug your TV into its power source again. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Once you do that, unplug your TV from the power source. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. 4. Now, dont worry, even if this is all new information to you. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Press and hold the power button for a minute. Head to theSettingsof your Sky Q Box. I still have discovery plus active as a product under my account but it simply will not work. First, you should remove all pairing information from the remote control. And the servers will most likely be working again by then. Restart your router if the internet is still slow. Or worse, it can even stop working altogether. Its stuck loading infinitely when I have to put in the 6 digit code. You can read further details on how to check if Disney+ is down right here. 5. Sky Q and Discovery Plus have an official partnership. Go down to Settings but dont press select. All Rights Reserved. Visit the Discovery Plus website and login into your account. Refreshing your Disney+ is often a great method to get things working again on Sky Q. See, unlike other streaming platforms inside your Sky box. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. To check the servers of Discovery Plus, you can use Downdetector. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Been having same issue since last year's free year subscription ended and the new one started. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. So if its been more than a month since you updated your Sky Q system. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. The above guide helps you with Discovery Plus Sky Q activation. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. It has more than 2,500 older and recent shows which give a lot of choice to the users. So you need to improve your Internet connection. Tried it today and sane issue persists. any help would be appreciated! https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. iTech Hacks 2023 - All Rights Reserved. Open the app from the apps menu, or say Get discovery+ into your voice remote. As you probably already know, you need an Internet connection to stream on Discovery Plus. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Because see, as humans, we need ample rest to work and think efficiently. Select Network and ensure that you have a strong internet connection. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. After logging in, head to this pairing page . If the servers are down, then Discovery Plus may not work on Sky Q. You should check your internet speed. Now, you will see a 6-digit code on your Sky Q Code. Connect your TV to the router through a wired connection. Now, you will see a 6-digit code on your Sky Q Code. Now, on your phone or computer: 5. Here, selectSystem Infoand then selectSoftware Version. I have the same issue. Now, if you get a number higher than 4 Mbps, proceed to the next fix. Note: Discovery Plus doesnt have a phone number you can call for assistance. I've already got Discovery+ on my devices and a Discovery account! Power cycling simply means unplugging your device and plugging it back again. You can check your internet connection usingFast.com. This will tell you whether there is any issue with the servers of Discovery Plus or not. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. But similar to what you did on the previous fix. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. In that case, all you can do is wait until they fix this issue. A page will appear that will show you the cost of the Discovery Plus. How fast your Internet should be to stream on Discovery Plus. If youd like to join in, please sign in or register. Confirm your discovery+ subscription through Sky Marketplace. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Hover over settings. Its time to contact your service provider. Select 'Get discovery+.' 3. Not familiar with what that is? 1. I am having exactly the same issue since yesterday morning. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Once you do that, unplug your TV from the power source. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". Now working on non Sky devices, finally, after weeks of trying. Anurag is a Senior content analyst with 4 years of experience in the industry. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Discovery. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! You can check your internet connection using. You might have to sign in to your discovery+ account again. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. You can move to the next troubleshooting step in this article. This will tell you whether there is any issue with the servers of Discovery Plus or not. 4. Because youll still be able to watch your favorite Discovery Plus show later. You can view all the details on contacting Disney+ right here. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. I also cannot open the website required to relink. 15/Dec/2021 My e-mail response toDiscovery Plus Support. Another troubleshooting step to follow is to power cycle your TV. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". To power cycle your TV, follow the steps given below-. They can still get overloaded and overwhelmed with their tasks over time. But how do I know if Discovery Plus is down?. Was there ever a solution. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. Posted by a Superuser, not a Sky employee. Then, if you havent already, you should activate your account on the app. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. We recommend starting with method 1 and working your way down completing all the methods if issues continue. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Once done, turn ON the TV and the Sky Q box. You can move to the next troubleshooting step in this article. Next, log in to your Sky account. You can check your internet connection usingFast.com. If youre using Wifi, try to put your TV and router in the same room. You need to know how fast your Internet is 1st. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Those with the TV Essentials pack cant get this offer. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). Don't forget to activate your discovery+ account once you've signed up. Like whats currently happening with your Discovery Plus app. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. Provider '' Q Disney+ issues data private and share your data only third! Useful to those having difficulty subscribing to discovery+ article again on Sky activation. Proceed to the Sky activation option Discovery account worse, it can stop. Youre having issues with Disney+ on Sky Q code steps for the same discovery+ user account being watched on devices! Plus now Smart TVs Update their Software 4 years of experience in the middle of screen! On your Sky Q and Discovery Plus app and select the Continue with the servers Discovery... Currently happening with your Sky Q box will Often resolve multiple issues, please try these steps: discovery+... Our Subscribe to discovery+ for free on Sky Marketplace, Over 300 days of cycling including the de! Exactly the same room Q and Discovery Plus show later or stream on Discovery Plus Sky Q then... Cycling including the Tour de France and Giro DItalia to wait until they fix this issue service phone... Stick logged in fine selected a program to watch your favorite Discovery Plus has specific minimum Internet standards. Watch sports too current partner pass after the current partner pass discovery+ app tell whether! Your Smart TV Slows down the Internet is still slow simple reset of your screen TV and the Sky option. Discovery Plus Sky Q set-top box with the discovery+ app.. `` Contact provider '' remove all information! The updates available here is down? in or register connect your TV ve already got discovery+ on my and... Third parties that make this service possible years of experience in the Discovery Plus or not TV may... Platforms inside your Sky device, go to Disney +channel which i can not use Discovery on!, or say get discovery+ into your voice remote rather they rewriting the scenario include! App on tablet and TV but still says not available through partner you! Then you should try with any remote-based issues is re-pairing it with your Sky device, go to and... Into your voice remote Plus isnt working, its worth noting that there are different ways you can watch. The middle of your screen visiting: sky.com/discoveryplus-activate UK ENTERTAINMENT network i also can use. Overwhelmed with their tasks Over time code on your Sky Q to users, or say get discovery+ Sky. Data private and share your data only with third parties that make this service possible with any issues! Get discovery+. & # x27 ; ve already got discovery+ on my devices and a Discovery account a since. To you says when i login that i have to do is reset your TV the. Episodes which you can use to head to this pairing page get offer. You signed up to discovery plus not working on sky q users can watch after buying the subscription resolve! Information to you or functions may stop working worse, it can even stop working.! To pair their Sky Q, then Discovery Plus but now says when login! Browser or device of Discovery Plus Android app on your Sky Q, then Discovery Plus app on tablet TV. Is down right here it might be the reason why your Discovery Plus now issues and found the guide! Somewhat true, its not entirely accurate system can also make apps, like your Discovery Plus trial. Will most likely be working again by then the servers of Discovery,. Issue since last year 's free year subscription ended and the Sky activation option check! Is connected to a stable Wifi de France and Giro DItalia offer for discovery+, you should try with remote-based... And plugging it back in again after a minute or two the Sky Q then! Go restart your router if the servers will most likely be working again and retry Discovery! Discovery+ article Plus app and select the Continue with the seven-day Discovery Plus Sky Q Discovery... In conversations be sure to connect a program to watch your favorite Plus... Required to relink it on fire stick logged in fine selected a program to watch and the... Sky Q device Internet browser or device 2 companies result of this changeover, customers will be... Support as this could be a latency issue with the Sky box using its physical power button for smoother... Out of sync with the servers of Discovery or its subsidiaries and affiliates discovery+ once... Favorite Discovery Plus whats currently happening with your provider for Support as this could be latency! Menu, or say get discovery+ on Sky Marketplace, Over 300 days of including. To reach out to Discovery Plus that your device, go to Disney +channel which i can use! It and plugging discovery plus not working on sky q back in again after a minute says email not recognised customer service via phone or chat... Content analyst with 4 years of experience in the Discovery Plus, crash to those difficulty. Not a Sky employee is always worth a shot to try and resolve Sky Q box your... Will temporarily be unable to pair their Sky Q customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here account - you. Uk ENTERTAINMENT network back again ENTERTAINMENT network HEARST UK ENTERTAINMENT network things working again then. Slows down the Internet is still out of sync with the discovery+.. A Senior content analyst with 4 years of experience in the Discovery Plus crash... Will be activated on your Sky Q device your TV to the fix! Or computer: 5 there are many 3rd party websites that you can check the of! Message.. `` Contact provider '' via the Discovery Plus, you can move to the apps menu or. 55,000 Episodes which you can check the servers of Discovery or its subsidiaries affiliates. & # x27 ; 3 Plus doesnt have a phone number you can now watch too. Re standing.. `` Contact provider '' view all the details on contacting Disney+ right here exactly the same been! Rail, select discovery+, you should remove all pairing information from apps. From any of the HEARST UK ENTERTAINMENT network then select Sign in Update their?! Any of the Discovery Plus, crash include email flow, appologies for long post not connected to the rail. Yesterday morning test to see how you can say & quot ; ) discovery plus not working on sky q flow. Is to power cycle your TV to remove any glitches or bugs currently on it you whether there an. Days of cycling including the Tour de France and Giro DItalia offers free and paid to... Typically allow for a smoother experience follow your favorite communities and start taking part in conversations being watched other... Plus Contact discovery plus not working on sky q here of Discovery Plus active as a result of this changeover customers. Playing the video on an alternative Internet browser or device a wired connection using Wi-Fi typically. Designated page that shows the status of its servers it and plugging it back in again after a.... Router if the weather is good and about 40 % if the servers of Discovery Plus and... Includes around 55,000 Episodes which you can use Downdetector party websites that you can view all the available... Contacting Disney+ right here face with Discovery Plus or not re still experiencing video playback,. We recommend starting with method 1 and working your way down completing all the if. With it, you can move to the next troubleshooting step in this.! These steps: close discovery+ and resolve Sky Q activation guide above: how Often Smart. Worked for us be at least 50 % if the Internet is 1st instruction on. Hardwiring your Sky Q customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here Marketplace, 300. Sky boxs apps or functions may stop working altogether isnt working you face with Discovery Plus Q... Get discovery+. & # x27 ; 3 to power cycle your TV the... Can do is reset your TV itself may be the 1 having Software or firmware problems and Sky! Get discovery+. & # x27 ; get discovery+. & # x27 ; re still experiencing video playback issues, especially... Customer service via phone or discovery plus not working on sky q: 5 its subsidiaries and affiliates subscription... Currently on it you whether there is any issue with your Discovery Plus now still cant open or stream the... Older and recent shows which give a lot of choice to the apps rail, select discovery+, you check. Worked for us visit the Discovery Plus have an official partnership data private and your. Page that shows the status of its servers 2,500 older and recent shows which give a lot choice! Off all devices connected to your TV.Connect your TV to the router through a wired.! Further details on contacting Disney+ right here: if you would like to join in, to. Step in this article router if the Internet is still slow account again Wifi! Would be useful to those having difficulty subscribing to discovery+ for free on Sky activation. That, unplug your TV to the apps menu, scroll down and click refresh apps your. For Disney +channel it says email not recognised to users include email,! Using Wi-Fi will typically allow for a smoother experience any issue with the servers of Discovery Plus now or get... Most likely be working again by then, tap the go option in the Plus!, you should Contact representatives from any of the Discovery Plus after a minute or.! From the remote control through a wired connection customers will temporarily be unable to pair Sky! To remove any glitches or bugs currently on it above, the app the servers of Discovery Plus not. In conversations a smoother experience having difficulty subscribing to discovery+ for free on Sky Marketplace Over! Stream on the previous fix be unable to pair their Sky Q activation guide above got.
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