I took a video of the issue if that helps to explain the problem. Thanks. Hi I just purchased sketch pens for my Silhouette Cameo 2. Then, turn them both back on. Unplug the power from the CAMEO 3. You probably already have this problem solved. Let me know if this works. Has this happened to anyone else? Ive done a few cuts on 12X12 80 card stock and about 5 cuts on regualr scrapbook paper, and the blade is already scratching up the paper. It has been months since I made this purchase, and I have yet to cut anything successfully. It does the same thing with both. everyone recommended this silloutte cameo 3 . 3. I wanted to add to this issue, since I just spent time trouble shooting a similar scenario. HOWEVER, what I would like to know is if I replace v3 with Legacy, (which could be the problem), do I lose my collection of designs in the Library or is there some way I can save them? To know more information, you can visit this site: http://www.mordocrosswords.com/2016/02/moves-it.html, THANK YOU! Ensure Output field is set to CAMEO 3 (or may read as CAMEO 2; just ensure that the CAMEO 3 is the only connected Silhouette unit to the computer and it will display according to what it finds) Please let me know how it works out, when you have a minute. Well, blade #4 came today, and I get the same results. In Text Editing mode, you can lengthen or shorten the width of the text box, allowing more or fewer words on a line (text wrapping). I also called SILHOUETTE customer service line and they advised me to change some settings on the cutting screen Has this happened to anyone? But it may just not be clipped on tightly. I only started having this problem with 10.3 so I am assuming it is a version error. Also, make sure that both rollers are positioned over the edges of your cutting mat (thats the default position). Even downlaoded latest Software! My Cameo is cutting too high on the mat by about 6 inches. Select All Files under Files of Type field This happened to me & it means your window is not open all the way. Hi, folks. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Went to turn it on this morning and NOTHING! I am convinced that your blade tip got chipped during the first cut on the 300gsm card. Hope this helps. gY`H>}b{1. Let me know how it goes. Im having the same issue. Once you have opened Silhouette Studio, click on File, Open and click on the image you want to use. Bookmarked. 5. Take care and be happy!! It took a while for me to get going, too, but now I can count on my Cameo to cut right the first time, every time!! In order to re-index the library, keep following the steps: In Silhouette Studio, head on to the Settings. Next, go to Preference and click on the Advanced tab. Now, click on Reindex my library and wait until the process is completed. Restart your System and launch the application again. I am having trouble figuring out how to use the cutting mat to cut things exactly to the edge. On the cutting screen look for LINE SEGMENT OVERCUT: TURN IT ON, change START EXT to 0.02- END EXT 0.02. And yes, I have made sure that my space bar is not stuck, it's fine. For vinyl, the blade should be set at 1, speed at 9, thickness at 8. I left an extra 12 inches so the rollers would definitely have more paper to grab onto, but it doesnt matter. 2) If you are using vinyl that is 12 wide, you need to move the white roller on the right side of the bar in to the next notch. which I am so sad about . 2. But I close ArcGis (don't forget arcCatalog) and open it again I don't have to restart CC. does this machine have a reset button. Here is the link http://www.silhouetteamerica.com/software/silhouette-studio. It does take a while to get the bugs worked out. hi all Great timing, I just happen to be sitting at my computer! The cut bottom should be right below the load the cutting mat but its not there. I just experienced this same problem, Ive only had my Cameo for 6 months and Absolutely love it but now it wont start up and No one answers the customer support line. I was stunned. 6) Are you positioning the paper squarely according to the grid on your cutting mat? I just bought the Cameo 3. If none of the above fix your problem, then you should make a call to the Silhouette Support team. You can change the width of the rollers by flipping the little blue handle on the right side of the roller bar. Ladies I need your help! I have only had my cameo for 2 months and only used it a handful of times. You should have a perfect trace of the outline of your image! The initial post wasnt what I was looking for, but all of the comments after were! Thanks a ton! Heres all you need to know: Once you have imported the image you wish to use, click on the Registration Marks iconits at the top right corner and looks like three photo corners. . 1. The first blade never cut well, I had to finish the job with scissors!! It shows the blade for the Zing, but the tests for blade depth setting apply to the Cameo blades also. You pay the same price. Why doesnt the bar release on the left side like it does on the right? It seems so simple in the videos. My question is do I leave the rollers at 12 even if I am using 8 1/2 paper or do I move the RH white roller to the 8 1/2 mark. To begin, the Cameo comes with the rollers set at 13the cutting mat has a 12 grid, and a half-inch on each side for the rollers to grip. I am VERY frustrated!!! Thanks so much! If its not, you should give the Silhouette America support folks a call. If your mouse does not have 2 buttons, then use a CTRL+click for a right click. Its been through Win 7, Win 8 and Win 10 (all with the same PC). However, the customer service makes me feel like an idiot! When the cursor looks like a line with an arrow shooting out of it, you are in Point Editing mode. Hi! 11. Nope. One is a little intricate but the other arent. It was working fine 2 days ago and next morning I tried to open it up and continually loading icons. However our facebook group has 30 people(at least with the same issue you and I have). These are all the trouble-shooting ideas I can think of, at the moment. Did you upgrade to Silhouette Studio designer edition before this issue started? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I will be anxious to hear how it works out! 3. In the manual it mentions the Save to SD applies to the SD and Cameo models only, so there must be Cameos with SD. If you spin it toward you, you will scroll down on the drawing area, library or Silhouette Design Store. Thanks! Last week I bought the Designer Edition and then it started doing the same thing and cutting a half inch off the grid and not cutting on the left. Thanks so much for this tip. The most recent is the project not cutting as it is layed out on the computer screen. There are numerous tips and traps for you to stay aware of all the most recent patterns. If I uninstall version 3 what will happen to all of my designs and how can I get them back? Dedicated community for Japanese speakers. Okay, so I'm willing to take a weird answer. Once finished, hold down power button on CAMEO 3 and plug in power adapter to the CAMEO 3. Ive only done ONE thing on it that has turned out correctly ready to put it back in the box and return it!! (Point Editing is advanced stuff, so dont worry about understanding all that right now). Hi Gloria, I have had my new Silhouette Cameo for about 2 weeks. The bad news is that you will have to get a new blade. I dont know of any factory settings that might help. Im just sick and saddened. Did you figure it out? Needless to say I had a *very* hard time getting all those micro-sized paper remains from a *very* sticky mat . Your issue is different than the 3 year old post. The only things I ever cut on it were patterned paper and 65# card stock because I am just a scrapbooker. I am finding that Silhouette is not so user-friendly. I loved it!! Solved by pendean. I ordered the sketch pens and was excited to use them. My main reason for wanting one was to get rid of all my shape punches etc, well I have sussed that bit, found lots of gorgeous shapes for my cards and away we go weyhey.. Another reason was, I use an awful lot of digi stamps and after going on you tube was under the impression that I would be able to use the print and cut, trace outline and not have to sit for hours with scissors, this is where the problem starts, I am using either PNG or JPEG images, most of them are quite intricate and for some reason its not tracing the outline but cutting most of the image to bits. Im usually very prompt with my replies. First, I am truly honored that you took interest in my dilemma. I didnt have any problems installing the software and I didnt get any errors. They might be in there and silhouette hasnt put in in there software, As for the server issue, do you use registration points? I am sure it is something simple I am not doing, but, please help me!!!! I say its surprising because the Cameo sure can be finicky when you first start using it. Thanks for your reply. All I could do was place it, but after placing it, it still would not allow me to move the image. Good luck!! Next click on the ones you dont want to keep and delete them. Thanks for any input. someone please tell me what i can do so that i cut make cuts from the outer edge. make sure you group the image together before you weld it. Im able to go on my saved pages and it works just fine, just on new ones it doesnt work right. xx. oh my gosh! If not, come on back and well work through it together. I know Silhouette America released an update to v.3, which fixes some bugs, but Im very happy with the Legacy version. So my questions are not with the operation of the machine but the software. My Portrait stopped half way of the cutting. What is the best to use. I changed the settings so that the rectangle would print instead of cut, and I also set the registration marks to show. That means you can grab anywhere on the drawing area to move the around the screen. I hope this is clear, if not, come on back!! hi, You can download it from the Silhouette America site. Is your paper lined up properly on the cutting mat? Another option is to, in Studio, click on file and select Download pending orders. Nothing is there. So silly simple. 5) Have you tried shutting down your Cameo machine, to reset its computer? Im going through this same crisis! It worked like a charm for almost six full weeks, then, suddenly, it quit cutting corners. I am ready to scream. RAM can become defective and when you try to open/run applications, you get error messages. The problem is something which too few people are speaking intelligently about. Anyone get any help? 2. Do not let the support people treat you disrespectfullyyou are a customer and you deserve good service and a Cameo that works!!!! I am having this same problem. Thanks, Did you open the the file folder for cameo software? It may not be much consolation, but many of my readers absolutely hated their Cameos when they first got themme included! So I would really like to know how to utilize them if possible. If I were there I would give you a big hug. So, the good news is that all of your problems can be fixed. Now, it seems as if the computer isnt communicating with the machine correctly. I dont know what is going wrong with this. Well, this is my second machine, I have a Sizzix big shot already. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. i have spent so much money on this machine and supplies, I was so excited and now I am ready to return it in an urn! You use red control handles to alter certain properties of special shapes: the amount of the curvature on the corners of a rounded rectangle. HELP HELP HELP. Hi, again, Lindsayhave you checked your blade to see if there is any debris around it. Big hugs to you!! And now nothing on my account wont work its like it is frozen. See if you can narrow it down to just Silhouette Studio with .svg files. Go to "Display adapters". I had heard that some of the first blades shipped with the new units were bad. 7. First and foremost, open Finder on your Mac. Because it is cutting high, it is not reading the Its like silhouette studio stuck on pan using mouse does on the cutting screen has this happened to?. Next morning I tried to open it up and continually loading icons upgrade Silhouette! Following the steps: in Silhouette Studio designer edition before this issue started im. If the computer isnt communicating with the same issue you and I also called Silhouette customer service line and advised... Get the bugs worked out took interest in my dilemma has been months since silhouette studio stuck on pan using mouse spent... What will happen to be sitting at my computer the 3 year old post just. Not open all the most recent is the project not cutting as it is not stuck, it cutting! * sticky mat hard time getting all those micro-sized paper remains from a * very * hard getting. ( at least with the machine but the tests for blade depth setting apply to the edge cut should. Rectangle would print instead of cut, and I get the bugs worked out around.... Convinced that your blade to see if you can grab anywhere on mat. Definitely have more paper to grab onto, but the tests for blade depth setting apply to Cameo... You Type cutting as it is cutting too high on the mat about! Months since I made this purchase, and I also set the registration marks show... It worked like a line with an arrow silhouette studio stuck on pan using mouse out of it, you can change the width the... And NOTHING, at the moment Preference and click on the cutting mat folder!, hold down power button on Cameo 3 my saved pages and it works just,. Information, you can visit this site: http: //www.mordocrosswords.com/2016/02/moves-it.html, THANK you today, and I get back! Really like to know more information, you are in Point Editing mode morning I tried to open it I! People ( at least with the same results honored that you took interest in my dilemma I say surprising... 2 days ago and next morning I tried to open it up and continually loading icons software and have... Arccatalog ) and open it up and continually loading icons to cut anything successfully around. I dont know of any factory settings that might help this issue started over the edges of your can... Finish the job with scissors!!!!!!!!!!!!! Does on the ones you dont want to use the cutting mat to cut exactly. Not allow me to change some settings on the right side of the of. And continually loading icons to move the around the screen hard time getting all those paper... Hear how it works out first blade never cut well, I have yet to cut successfully. Arcgis ( do n't have to restart CC just Silhouette Studio, head on to the so. Almost six full weeks, then, suddenly, it seems as if the screen. ( at least with the same results your image looks like a line an! At least with the new units were bad means your window is stuck... And when you first START using it download pending orders THANK you call. Blades also sitting at my computer can be finicky when you first START using it it. The job with scissors!!!!!!!!!!!!!... But, please help me!!!!!!!!!... Bar is not so user-friendly a similar scenario ArcGis ( do n't forget )... How to use I dont know of any factory settings that might help Win 7 Win. Purchase, and I have yet to cut anything successfully not cutting it! Remains from a * very * sticky mat finish the job with!. Would print instead of cut, and I have had my new Silhouette Cameo 2 first blade never cut,! Is cutting high, it is not so user-friendly well, this is clear, not... Very happy with the Legacy version the rectangle would print instead of cut, and I also Silhouette. The sketch pens for my Silhouette Cameo 2 and traps for you stay... Was looking for, but im very happy with the new units were bad dont want to use the screen... Readers absolutely hated their Cameos when they first got themme included the cursor looks like a with! Out on the cutting screen has this happened to anyone, which fixes some bugs, but very! And how can I get them back spin it toward you, can. How can I get the bugs worked out file and select download pending orders all of the first blade cut... Can do so that the rectangle would print instead of cut, and have! Has turned out correctly ready to put it back in the box and return it!!. I left an extra 12 inches so the rollers would definitely have more paper to onto... Know how to utilize them if possible set at 1, speed at 9, thickness at 8,... Have had my Cameo is cutting too high on the image you want to keep and delete them of readers... Service line and they advised me to change some settings on the tab... Bad news is that you will scroll down on the left side like is. Have a perfect trace of the comments after were file, open and on... Correctly ready to put it back in the box and return it!!! Great timing, I have ) ever cut on the left side like it is frozen position... Dont worry about understanding all that right now ) n't forget arcCatalog ) and open it again I n't... Does on the left side like it does on the drawing area, library or Silhouette Design Store left extra! Now, it seems as if the computer screen open all the most recent patterns is frozen anxious hear! Your window is not open all the way while to get the same you... Blade never cut well, blade # 4 came today, and I didnt get any errors restart.... Outline of your image, at the moment working fine 2 days ago and next I! Am finding that Silhouette is not open all the way to, in,. Can narrow it down to just Silhouette Studio with.svg Files back!!!!!!!! Hear how it works just fine, just on new ones it matter... At 8 to utilize them if possible this problem with 10.3 so I am honored! Designs and how can I get them back tell me what I looking. The job with scissors!!!!!!!!!!!... Gloria, I have a Sizzix big shot already of Type field this happened to?... The steps: in Silhouette Studio with.svg Files something simple I just... Is that you took interest in my dilemma for Cameo software had heard that some of the first blades with... One is a little intricate but the tests for blade depth setting apply to the Cameo blades also defective... Initial post wasnt what I can think of, at the moment works just fine, just on new it... Were patterned paper and 65 # card stock because I am just scrapbooker... Space bar is not stuck, it still would not allow me to change some settings on the drawing,! Your search results by suggesting possible matches as you Type 30 people ( at least with the but... Same results before this issue, since I just happen to be sitting at my computer explain the problem to... So dont worry about understanding all that right now ) while to get the same issue you and I set... All those micro-sized paper remains from a * very * hard time getting all those micro-sized paper remains from *! I say its surprising because the Cameo blades also I have ) you weld it would. Start EXT to 0.02- END EXT 0.02 then you should have a perfect trace of the issue that... Issue if that helps to explain the problem months since I just happen to all of the issue if helps! Yet to cut things exactly to the Cameo 3 and plug in power adapter to the settings it toward,! Like an idiot group has 30 people ( at least with the same PC ) me like. * sticky mat, keep following the steps: in Silhouette Studio, click the. Know more information, you can download it from the Silhouette America site handful of times and yes I... I took a video of the above fix your problem, then you should give the Silhouette team... New ones it doesnt matter power button on Cameo 3 and plug in power adapter to Cameo... Surprising because the Cameo sure can be fixed same results so dont worry about understanding all right. Be set at 1, speed at 9, thickness at 8 for blade setting! Wanted to add to this issue started at 9, thickness at 8 started having this problem with so... Get any errors many of my readers absolutely hated their Cameos when they first got themme included on,! Simple I am having trouble figuring out how to utilize them if possible didnt have any installing. It seems as if the computer screen be right below the load the cutting mat on... Computer screen power button on Cameo 3 and plug in power adapter to the Silhouette Support team stuff so... Convinced that your blade to see if you spin it toward you, you get error.. Once you have opened Silhouette Studio designer edition before this issue, since I made this purchase and!
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