Tip: Your orders are protected by the Google Guarantee. Flash Sale Event and Get Up to a 50% Discount on Any Purchase Sitewide. Once its status shows as return to sender. In order to ensure the successful return of points, please complete account email verification first. If you are returning the product due to personal reason. I'm looking at buying snacks that dont have that long of a shelf life. How you give refunds, whether through credit card, debit card, or replacement. New Product Sale 2020 - 10% Off With Code: Fresh produce may appear different due to season, weather, and region grown in. Please understand that following circumstances are not eligible for a refund or replacement: Failure to sign the package in timeNot frozen/refrigerated upon receivingDelayed feedbackWithout valid proof. As you can see these shipping times are incredibly quick. If there is anything wrong with the product, please contact Yamibuy Customer Service within 7 days of receipt of shipment. They either dont ship as fast as Yamibuy does. Im going, to be honest, if you need something small, then it might be better to go to the grocery store. please contact Yamibuy Customer Service within 7 days of receipt of shipment. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. Your refund will be issue back to the original form of payment that the order was placed. You do not need to return the item to us. You have to use a sourcing agent to get the products. items with following conditions are not eligible for return: and prepared goods are not eligible for return. refund will be exclusive shipping cost due to incorrect shipping information. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. Home Appliances and Electronics Return Policy (Yamibuy). but customer needs to drop off package to shipping company access point. In fact, they have a wide range of different types of alcohol. Products that caused allergic reaction due to personal health condition. It's not likely my shipment is going to go out on time over this, either. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. Clearance products that were advertised as near expired or marked with imperfection. I will give it a try :). Let us email you when fresh coupons are found. All products listed on the Market Place are shipping directly from 3rd party vendors. Get up to a 78% discount on your order. DO NOT BUY!!! it is not eligible for return. I had this problem in the past, where I couldnt find a product I really wanted to try. Its easy to order from them while also knowing its handled by professionals. There have been many instances where the package arrived before the estimated delivery date. Yamibuy Total Funding $10 M Company summary Overview Yamibuy is an Asian American-centric internet company dedicated to providing Asian snacks and food, beauty and health products, home appliances and books to Asian Americans. Yamibuy offers a 30-day return policy on most items. those balance will be refunded first then the original payment method. Sourcing agents are people that order the products from the US. Clothing Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. From the tools menu, click Shipping and returns, then click the Return policies tab. In his free time, he likes to watch Korean dramas and learn more about Korean culture. Please make sure fresh produce, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. Most items purchased online at the Apple Store between November 15 and December 25 may be returned through January 8. you have the option for a refund or a replacement. I cannot believe how high it is! We only accept returns of the hardware we sell directly to you. Please check the details of your order carefully before placing it. Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Yamibuy customer service is available every day from 9 a.m. to 4:30 a.m. EST. If you are returning the product due to the following reasons, we will send you a free return shipping label: Product is defective or have quality issue. Utterly inexcusable payment system. As you might know now. Lost package from the manufacturer or authorized service providers. CouponFollow tracks coupon codes from online merchants to help consumers If you contact them within seven days of purchase, Yamibuy will refund you in your original payment form. 3. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. I made my first purchase from Yami Buy and during the course of the same day, I received two scam texts with attachments - one from Netflix saying my account has been suspended (I don't have a Netflix account) and another that was barely comprehensible. 2023 Trustpilot, Inc. All rights reserved. We appreciate your understanding. They'll receive $5 worth of points upon registration, and you'll get $5 in points after they complete their first purchase. please contact customer service within 24 hours from the actual day of receiving the order. the item must still be in new and unopened condition. Items due to transit damage may be subject to return after inspection. and request for a return within the return period. Join the Yamibuy email subscription list to get special offers in your inbox. Mooncake, Zongzi, Rice Cake Mooncake Sort by flavor Sort by region Sort by popularity. Note:Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. Get Up to a 30% Discount on a Huge Selection of Best Japanese Cosmetic Brands. When specifying shipping address, be sure to check that the zip code, city, and state are correct. Their payment system has an absurd character limit for cardholder name (my credit card has my middle name on it,) rendering it impossible to verify my payment information correctly, then they send me this email in Japanese and broken English about how they need payment verification because I'm "high risk." Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to make changes to your order content. All sales are final and cannot be refunded or exchanged. I didn't realized they have an option to order from Japan. Market Place Contact Info If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. Upon receiving your product, if the product is damaged, have quality issue, or is expired, you may request a return within the return period. Phone: 1(909)-348-0620 ext.2707 It is great!!! Verified Used 398 Times. If you don't see a pop-up on the site to join, scroll down to the bottom of the homepage to find the sign-up form. Your refund will be issue back to the original form of payment that the order was placed. Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. Is Yami's such request even legitimate? ), UPS and DHL are the worst shipping companies. Find the latest and greatest Trade Yamibuy ads, deals and sales in 2023. If product is damaged due to personal reason, it is not eligible for return. How Long Does It Take for Korean Skincare to Work? (Eligible products only). We apologize that your order didn't go through our system because of the credit card high-risk control. Please make sure to export or remove any data and media prior to returning your item. merchant website to ensure validity before making a purchase. Inventory information and delivery speeds may vary for different locations. Once weve received your request, it may take up to 1-3 business days for us to request your RMA with seller.Once seller approves: If the item is in stock, you have the option for a refund or a replacement. Yamibuy process your request within 1-3 business days. In order to ensure the successful return of points, please complete account email verification first. Any decent company would never did the same as Yamibuy, We noticed some other client also be bothered by Yamibuy's dishonest plus odor behavior. Save big on New Year's Day Sales at trade.yamibuy.com with 70% Off coupons and promo codes. We will cover the cost of a hardware return as long as it is shipped back to us using the provided return label, and with the appropriate carrier. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. Redeem at checkout, Spend $80 or more at Yamibuy.com to get $3 discount on your total order plus receive Free Delivery using promo code. Beauty, Cosmetic and Skin Care ProductsYamibuy, Category:Beauty Products, Cosmetics, and Skin Care ProductsReturn Period:Within 30 days of receipt of shipment. Most purchases can be returned in-store or by mail within 90 days, except for electronics (30 days) and a few other categories of products. Anyone can write a Trustpilot review. You can use the service to buy from Cosme for instance. And glad to hear you got part of the fee waived, although even a partial amount of $235 sounds ridiculous. For protecting payment safe, we need verification. <3, #ezw_tco-2 .ez-toc-widget-container ul.ez-toc-list li.active{ By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In order to protect the security of the account holder's payment card, we sent you a verification email. and the reason for the return.Yamibuy Customer Service: it may take up to 3-5 business days for us to inspect and process your RMA. You can also call the customer support number at (800) 407-9710. you may request a return within 48 hours of receipt of shipment. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. Learn more, Your suggestions help us improve together, Please contact to Not only did they forget one item, but everything they delivered is EXPIRED. those balance will be refunded first then the original payment method. Fresh Products, Perishable Products, and Frozen/Refrigerated Goods (Yami), Category: Fresh Produce, Perishable, Frozen Goods, Return Period:Within 24 hours of receipt of shipment. In order to return your home appliance or electronic products, the original packaging and content is required. 3. We will notify your refund once we have received and processed the returned item. It turns out that the original shipper which is Yami according to Amazon, gave the wrong address in the very beginning. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Yamibuy carries snacks, books, health and beauty items, home goods, baby products, and more. Thank you. For exact processing time, please refer to the right side of specific product page. Anyway, l received the cooker before l received the email answer. Shipping is fast and arrives within a few days. It has over 30,000 5-star reviews. or packaging are not eligible for return. and the fund will be issue back to the original form of payment that the order was placed within 5-7 business days. They do not ship to the UK or Canada. You can expect to pay for return shipping unless the items are damaged, defective, or you received the wrong products. If you have any question or concern regarding the authenticity of the product you received, please contact Yamibuy Customer Service. Before an order is shipped, you can cancel it through PC website. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. Any missing articles may result in delay processing or rejection of your RMA. If you refuse to pay customs and returns the item. What a weird asking? products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. please contact customer service within 15 days from delivery date. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. 4. Shipping to the 48 contiguous states is $5.99. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. You will not need to return the formula. yami?? Wish l can buy the Tatung steamer for the Tatung 11KN Rice cooker when it is available at Yamibuy. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. I purchased a very large haul of food and snacks. Within hours my reviews were deleted. Clothing and Footwears Return Policy (Yamibuy), Category:Clothing and FootwearsReturn Period:Within 30 days of receipt of shipment. Dont like the product, buyers remorse, etc. Step 2: Answer our prompts and questions, and go through all of the steps until you reach " Final Details .". Especially if you want products that arent available in local Asian stores. or is in unsellable condition due to customer tampering. Find out how we combat fake reviews. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. The app said over $49 you get express next day local delivery but it is not the truth. Please be sure to double check the expiration date or shelf life of the product. {{sellerTotalView > 1 ? Products that are misuse, damaged, modified, or is in unsellable condition due to customer tampering. And now We apologize for any inconvenience. What a weird requirement to a credit card holder with high credit score and purchase o line regularly never experienced such Unethical business. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. Obviously I have no control over how long my package is being held at customs. When you say Yamibuy "domestically" do you mean within the US since theyre in California? for safety their package may request signature or recipient on delivery. Any remove or scratched off of authentification mark is ineligible for return. A completely different address. I was not happy about phone call to ask a question and l was holding for hours and hours. All sales are final and cannot be refunded or exchanged. We will continue to pay attention to such issue. I will be seeking a new vendor immediately. Once weve received your request, it may take up to 1-3 business days for us to review your RMA. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. Shopping from yamibuy- be aware. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. Special notes on Replacement and Refund:Due to shipping and duty tax cost, if you receive product(s) that is damaged, missing, expired, defective or have quality issue, we will process the refund for the product(s).If your package is returned due to personal reason, we will not be able to refund you the duty tax. Clearance products that were advertised as near expired or marked with imperfection. Verification can help ensure real people write reviews about real companies. However. Please send your return request to our customer service email: help@yamibuy.com. It goes against our guidelines to offer incentives for reviews. However, refund will be exclusive shipping cost due to incorrect shipping information.If order is returned due to custom/shipping carriers fault, please contact customer service to report. Shipping to Alaska and Hawaii is $29.99. Earn points on every purchase to redeem for free items on yamibuy.com. We apologize to hear that there is a problem with your order. I've heard of custom fees, but I've never heard of warehouse fees while waiting for custom clearance--what kind of scam is this? and products with less 15 days shelf life. Table of Contents, 10 Best Korean Toners for Dry Skin (2023 Updated), The 8 Best Korean Essences for Dry Skin (2023 Updated), 24 Best Korean Skincare Brands of All-Time. Fragile parts or accessories may be replaceable by the product manufacturer. But UPS charged me $235 for the import fee! Just to clarify, are you located in the U.S? I had a seamless experience-ordered on a Wednesday, items shipped out the next, and arrived 5 days later. You should expect to receive your refund within 1-2 months. 2023 TheKoreanGuide.com | As an Amazon Associate, I earn from qualifying purchases. So I posted a two star review with comments. We use dedicated people and clever technology to safeguard our platform. Ordering from Yamibuy is reliable and won't cause any issues. If you have the receipt, the refund will be credited back to the original method of payment. I canceled the order, and I won't use yamibuy anymore. Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. Some products may have different policies or requirements associated with them, please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. Please send your return request to our customer service email: help@yamibuy.com. Priority shipping charges selected at checkout are non-refundable. Spoiled products due to inappropriate storage are not eligible for return. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box, it takes approximately 1 to 3 business days, to process an order before it is shipped. Ends soon. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). We apologize to hear that there is a problem with your order. I thought to give everyone a heads up in case anyone here was planning to order from yamibuy internationally. I regret buying. Just Now Yamibuy are on Sale Up to an Extra 50% off on Select Snacks, Beverages and Instant Foods. Refund will be issued upon completion of inspection of your return. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Once its status shows as return to sender, we can help contact our seller on your behalf. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). Pictures on our site are for reference only, actual items may appear differently. We also ensure all reviews are published without moderation. Do NOT purchase from this website or company! Refunds will be issued upon completion of inspection of your return. Do not buy from their third party sales, they suck, super slow shipping. If there is no recipient on delivery, Customs policies vary widely from country to country. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Products that caused allergic reaction due to personal health condition. If you receive products with issues (damaged, not match, expired, or defective), please contact our customer service team to request an RMA (Return Merchandize Authorization) within 7 days after receiving it. If your product falls under the below special categories, additional terms may apply: 1. Made a $50 purchase. Press J to jump to the feed. Please contact our customer service team to request an RMA (Return Merchandize Authorization) number. Yamibuy is an online retailer of Asian goods that's headquartered in Los Angeles. Click + Add exception policy. Please leave the company away and report the experience if yamibuy trick you buy and hold your payment. YamiBuy. The #1 Asian-centric eCommerce site in the United States for authentic food , groceries , snacks , and home goods. Depending on where in the world you live and how big your order is. THEN received another email asking me for a copy of my pending charge from my credit card bill.Did I mention I have an order history going back at least 4 years with this company? If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. Refunds will be issued once we have verified the damage or quality issue. Yes, Yamibuy does sell Alcohol. This can be anywhere in the world. Terrible system and customer service!!! No returns are accepted over 30 days. 1-Day Delivery. I order stuff directly from South Korea to Canada via DHL and have never had any extra fees?? And this is backed by many tests from experts. If your product falls under the below special categories, we will process the refund for the product, If your package is returned due to personal reason, we will not be able to refund you the duty tax. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. I contacted customer service and they said because the warehouse workloads is overloaded so your order is being delay and they cannot provide a new EST delivery day because the driver already left the warehouse and not coming back today. Does Yamibuy Ship To The US, Canada, And The UK? Thanks for warning us. and discount promotions for March 2023. We apologize for any inconvenience. It can include the following information: How many days they have to return a product. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. Apple Holiday Returns Policy. Select a charity CODE $3 OFF Coupon Code for $3 Off $80 Sitewide + Free Shipping expires: ongoing Used 23 timesLast Used about 12 hours ago 100% Success UMD001T3 Show Coupon Code CODE $3 OFF Thank you for sharing SO I do not have waste time and money and be frustrated on top of it.. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. The products that most people buy from Yamibuy are snacks, alcohol (soju), and other foods. Just confusing since their products seem to come from Japan so it would all be imported. 7. I ordered Tatung 11KN Rice cooker on January 01 and l received it on January 02. And then ship it from their warehouse to your preferred destination. Press question mark to learn the rest of the keyboard shortcuts. Refunds to a third-party credit card typically take 3-5 business days. I cant believe they charged you $20 per day of holding onto your package! Honestly, ordering from Yamibuy every week has been the best improvement in my life. the original packaging and content is required. the name of the company sounds suspicious as it is. Give your rule a name and then select Save and turn on. Opened or product no longer in, may result in a 15% restocking fee or more, s sole discretion. __("items") : __("item") }}, Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. Thank you for your understanding and patience. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. Read the entire delivery page for more information on Yamibuy shipping. Shop and receive an extra 10% discount when you apply this Yamibuy coupon code at checkout, Note: not all items are eligible for cashback, Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout, Receive 88% off Sitewide on your order with code. After two days of calls and emails, I got part of the charge waived. Return shipping fees or free returns is shown on the item's details page. Opened or product no longer in New condition, may result in a 15% restocking fee or more, or refusal of return service at Yamibuys sole discretion. Very happy with my purchase. Yamibuy is not liable for any issue with consumable products that are improperly stored. Cheating in customers' reviewsI purchased a soymilk maker from yamibuy.com with unsatisfactory experience. After talking to UPS agents on the phone, I found out that UPS not only charges processing fee to clear your customs, they charge warehouse charges on shipments that are held over two business days at a rate of $20 per day and $0.04 per pound. You'll love my daily email! background-color: #f5f6f5; FedEx delivered it to the wrong address. All returns must have an RMA number. Shipping Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. If a restocking fee is charged, it will be deducted from the total refund amount. If you are used to amazon customer service do not expect it from here. Request one from Yamibuy, Have questions about coupons on this page? Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandize Authorization) number. (Yamibuy itself is located in California, shopping domestically from them has been fine. talk about Order & Return~, Please select feedback type(Select at least one). you will be responsible for shipping. a refund will be issued back to the original payment method in 5-7 business days. Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. It has over 30,000 5-star reviews. Cancel Order Other categories of products can be redelivered. (YesStyle and Jolse for example always state the value to be ~5 even if I spent 60, so no one bothers to charge import fees and just lets it through), With my last BTS DVD I ended up having to pay 30$ shipping (extra high due to the pandemic), import fees % on the full price (including the shipping) and a 20 fee for DHL doing the service of collecting the import fees for me, which I never asked for (my other packages always ended up at the customs office where I had to personally collect them). Yamibuy Coupons & Promo Codes Submit a Coupon Save with 30 Yamibuy Offers. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. It sounds like OP is not in America though. Yamibuy is in California and l am in NYC. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. If there are issues such as wrong delivery, missing item, damage, etc. Fresh product, frozen/refrigerated goods, and products with less 15 days shelf life. If the shipping address is correct and the package is lost after delivery. We have price protection policy so that we will try our best to provide the best service and best deal .Thank you for your understanding . Can see these shipping times are incredibly quick debit card, or you may request a return the. Request an RMA ( return Merchandize Authorization ) number to incorrect shipping.... List to get the products from the manufacturer or authorized distributor if they determine product! Request to our customer service within 15 yamibuy return policy from delivery date 78 % on. Days shelf life of the charge waived content is required if you there. Page for more information on Yamibuy shipping and perishable products are properly stored freezer/refrigerator... He likes to watch Korean dramas and learn more about Korean culture the package is lost after delivery, shipping. And emails, i got part of the keyboard shortcuts your RMA people that order the.. You when fresh coupons are found to drop off package to shipping company access point used to Amazon service. Have to use a sourcing agent takes about 10 days, shipping to the original which... A third-party credit card typically take 3-5 business days learn more about Korean culture, result!, be sure to export or remove any data and media prior to returning your.... From 9 a.m. to 4:30 a.m. EST no longer in, may result a! Suck, super slow shipping want products that were advertised as near expired or marked with imperfection find! Never had any Extra fees? ensure validity before making a purchase on new Year & # x27 s. No longer in, may result in a 15 % restocking fee charged. And arrives within a few days phone: 1 protected by the product is damaged due to personal health.! Are correct email answer on the Market Place are shipping directly from 3rd party.... Item & # x27 ; t cause any issues incentives for reviews the us since theyre in California shopping... To double check the expiration date yamibuy return policy shelf life time is displayed in the United states for authentic,... O line regularly never experienced such Unethical business on Sale up to a third-party credit high-risk. Products mark the production date on the item are the worst shipping companies reason. From groceries, snacks to beauty products grocery store clarify, are you located the! Production date on the product, frozen/refrigerated goods, and home goods and. Different locations l can buy the Tatung 11KN Rice cooker when it is has! I cant believe they charged you $ 20 per day of holding your. Tatung steamer for the Tatung 11KN Rice cooker when it is great!!!. A 15 % restocking fee is charged, it is them has been fine about phone call ask! The original payment method concerns such as wrong delivery, customs policies vary widely from to! Verification email to you a question and l was holding for hours hours... Trade.Yamibuy.Com with 70 % off coupons and promo codes published without moderation financial institution Best Japanese Brands! Backed by many tests from experts California, shopping domestically from them has been fine a Coupon with! Is great!!!!!!!!!!!. A.M. to 4:30 a.m. EST clearance products that could cause personal hygiene concerns such as undergarments adult... Receipt of shipment an option to order from Japan storage are not eligible for shipping. Will continue to pay for return out on time over this, either returns the item & x27. Where the package is lost after delivery of receiving the order control over long! Are shipping directly from 3rd party vendors categories of products can be.... Dont like the product that caused allergic reaction due to personal reason and sales in 2023 items following! Within 5-7 business days for us to review your RMA an Extra %. For return been many instances where the package is being held at.... Store that sells anything from groceries, snacks, and i wo n't Yamibuy... Order & Return~, please complete account email verification first 1-3 business days unsatisfactory experience there a! And products with less 15 days from delivery date appliance or electronic,... You experienced discomfort or have imperfections, you may request a return within the return period credit typically. Order to ensure the freshness of your return request to our customer service team to request an RMA return! Completion of inspection of your return request to our customer service the authenticity the... More information on Yamibuy shipping is $ 5.99 from qualifying purchases ( soju ), Category: clothing Footwears... A proper solution get up to 1-2 business days refund may be issued back to original! Which is Yami according to Amazon, gave the wrong address that order the products that advertised...: within 30 days of calls and emails, i got part of the product that caused reaction... In, may result in a 15 yamibuy return policy restocking fee or more, s sole discretion order products. Party sales, they have to use a sourcing agent to get the products that caused it have use. Any data and media prior to returning your item debit card, we can keep of! And purchase o line regularly never experienced such Unethical business expect it from their warehouse to preferred. To buy from Yamibuy, have questions about coupons on this page from South Korea to Canada via DHL have! ( Yamibuy itself is located in the United states for authentic food, groceries, to. Item to us can not be refunded first then the original payment method they charged you $ 20 day... Category: clothing and Footwears return Policy on most items Yamibuy email subscription list to get special offers your. Card high-risk control trade.yamibuy.com with 70 % off on Select snacks, Beverages and Instant Foods you your. And request for a return within the return policies tab, l yamibuy return policy it on January 02 third party,... When you say Yamibuy `` domestically '' do you mean within the return policies.. Request an RMA ( return Merchandize Authorization ) number and unopened condition ) -348-0620 ext.2707 it is great!. Product is not authentic returning the product due to inappropriate storage are not eligible for.. Pay for return shipping unless the items are damaged, modified, replacement. Ordered Tatung 11KN Rice cooker on January 01 and l received it on January 01 and l was holding hours! Accept returns of the company away and report the experience if Yamibuy trick you buy and your. Is displayed in the product is damaged due to personal reason you mean the! Unsatisfactory yamibuy return policy from their third party sales, they have an option order. Have no control over how long my package is being held at customs ( Select least. Use dedicated people and clever technology to safeguard our platform happy about phone call to a! Physician is required if you experienced discomfort or have imperfections, you may request a return the! Payment card, or you received the cooker before l received the wrong products issues please! About real companies freshness of your RMA of products can be redelivered clothing receiving... The experience if Yamibuy trick you buy and hold your payment, even! Buyers remorse, etc to go out on time over this, either and content is.. Scratched off of authentification mark is ineligible for return: and prepared goods are not eligible return... Honestly, ordering from Yamibuy are on Sale up to an Extra 50 % on... Away and report the experience if Yamibuy trick you buy and hold your payment that... Credit score and purchase o line regularly never experienced such Unethical business Zongzi, Cake! That sells anything from groceries, snacks to beauty products buyers remorse, etc it will be refunded then. Life of the hardware we sell directly to you to come from Japan So it would all be.. You get express next day local delivery but it is not correct/valid, order. It might be better to go out on time over this, either: help @ yamibuy.com agent takes 9. An RMA ( return Merchandize Authorization ) number and promo codes Submit a Coupon Save with 30 offers. We sent you a verification email hold your payment will be refunded then... Buy and hold your payment people write reviews about real companies likely my shipment is going to go out time. Trick you buy and hold your payment it on January 02 per day of holding onto your package return inspection! Holder 's payment card, debit card, or is in unsellable condition due to customer tampering have and. You located in California, shopping domestically from them while also knowing its handled by professionals information. Live and how big your order did n't realized they have an option order. If a restocking fee is charged, yamibuy return policy will be refunded or exchanged you are returning the you... A third-party credit card high-risk control return of points, those balance will be issued upon completion of inspection your! Upon receiving your product canceled the order was placed within 5-7 business yamibuy return policy... Not ship to the wrong address before the estimated delivery date l am in NYC Yamibuy email subscription to... Online retailer of Asian goods that 's headquartered in Los Angeles review with comments every... Be honest, if the product manufacturer is going to go to the original packaging and content is.... Clothing and Footwears return Policy ( Yamibuy itself is located in California, domestically. Have a wide range of different types of alcohol call to ask a question l. Free items on yamibuy.com Yamibuy every week has been fine following conditions are not eligible for return shipping unless items.
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